Four Seasons

1. The four-spot Seasons Hotels ar a place of wonder, beauty, and the utmost luxury. They are state of the art hotels that hold nonhing back for full kind of the moon customer enjoyment. For example, the Sydney hotel is one of the most trafficked and stayed in within the company, and is not within the case study. The foursome Seasons hotel brand is cognise for its up market elegance, and its Sydney property, perched in a skyscraper above flyer Quay with views everywhere the Sydney Opera House and Harbour Bridge. It becomes difficult to find whether to be most impressed by the incredible views, the sensitive personalized service, the top-notch business facilities or the clever, thoughtful room design. The quaternion Seasons was rise known for its service-oriented culture. Everything they did was all about the customer and fashioning their understand the best possible. But to do this, Four Seasons had to sport a corporate culture to back what they believed. Many e mployees of the Four Seasons looked at their managers and co-employees as a family (Bowen, 80). They had strict rules and regulations, but were center on people. When the Four Seasons had to fire and employee, it went through a receivable process, point offering counseling, so there were no surprises (Bowen, 84).

Everything they did was cogitate on customer service, through every part of the disposal (Bowen, 80). The Four Seasons corporate culture focused on the forgetful details, on perfection for the customer and its employees. For example, all employees uniforms are to be immaculate, which creates a better s ense and feeling for the customers, and Four! Seasons fork out several(prenominal) sets of uniforms for their employees, which helps the employee abide by the regulations (Bowen, 82). So in this case everyone wins, because the customers and employees bide happy, and management and corporate remain happy. Working for Four Seasons is more(prenominal) than conscionable a job, but it is almost a lifestyle. The committedness that follows booking binds the company, from the top...If you want to get a full essay, station it on our website: OrderCustomPaper.com

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